Press & Media

Contact Us

at Llys-y-Frân Lake

Llys-y-Frân Lake is free to enter

Brought to you by Welsh Water

Llys-y-Frân Press and Media

If you are a journalist or media outlet and would like to visit us, write about us, feature us or if you have a general query, please click the icons below to find out who you best to contact.


Visitor Attraction Media Enquiries

For media enquiries relating to Welsh Water Visitor Attractions, please contact

To find out more about hiring Llys-y-Frân as a venue for TV and Film, Drone Filming, Photography or as an event space, click the button below.


Other Press & Media Enquiries

For all other Welsh Water Media & Press enquiries please contact the Press Office.

The Press Office handles all media enquiries regarding Welsh Water and the vital work we carry out.

It is open 24/7, main office hours are between 8am-6pm. 

All out of hours calls will be directed straight to our duty Press Officer.

01443 452 452

Customer Enquiries

If you are a Welsh Water customer and you would like to speak to someone about an issue relating to your bill, water supply or wastewater service, please click the link below.